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Handling late check-in without being present

Flights into Malaga often land late in the evening. Without automation that means waiting until midnight to hand over keys. With keyless access this solves itself.

· 2025-10-20

Why this is a problem

Many guests arrive after 10pm due to late flights or traffic from the airport. Waiting for someone or hiring a keyholder is costly and error-prone. A missed handover instantly creates a stressed guest and a poor review. Keyless access removes the time of arrival from the equation entirely.

The automated solution

The guest receives a unique code in advance and clear arrival instructions in their own language. The code works from check-in time, whether that is 3pm or 1am. You do not have to do anything. Add a photo route description (parking, entrance, lift) so even a tired guest finds it without calling. Manage it from your dashboard.

Frequently asked questions

What if the guest loses the code?
The code is in the confirmation and guidebook; they can always find it, also saved offline.
What if the guest is very late?
No problem, the code stays valid for the stay. No waiting for you.
Do I still need a keyholder?
No, you save that entirely with keyless check-in.
KeyLessCosta
Málaga, Andalucía 29001, Spain
+34 951 123 456
info@keylesscosta.com