GDPR and guest data: privacy in your vacation rental
You collect passport details for SES Hospedajes, email addresses for communication and sometimes payment data. These are all personal data under GDPR. With a few clear rules you stay comfortably within the law.
Anouar Zhaoui · 2025-09-03
Which rules apply?
Under GDPR you may only collect data for a clear purpose and keep it no longer than needed. For the legal SES Hospedajes registration you have a legal basis; for marketing you need consent.
Never share data with third parties without a basis and secure your storage properly.
A practical approach
Use a short privacy notice that your guest sees before arrival. Store identity documents encrypted and delete them once the legal retention period passes. Use a system that cleans up data automatically so you do not have to erase it by hand.
Give guests the option to access or request deletion of their data.
Frequently asked questions
- How long may I keep passport data?
- No longer than needed for the legal obligation. Delete it afterwards unless another basis applies.
- Can I email guests later with offers?
- Only with consent or a clear opt-out within an existing customer relationship.
- Does automation help here?
- Yes, a good system stores, secures and deletes data by the rules. See automation.
Málaga, Andalucía 29001, Spain
+34 951 123 456
info@keylesscosta.com